SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | excellent quality
I have worked with Keen Art on many projects at this point. I very much appreciate the excellent quality of your work, the personal attention I have received along the way, and the cost/value you represent... thanks very much.
Marta, | excellent quality
The frames arrived safely last Wednesday. They are of excellent quality and should be just right for their intended use.
John, | were very nice...
I hope it's not extremely blurry. The other pieces I ordered from you were very nice, so I trust this was a good decision. I'll let you know.
Thanks, Esther
Esther Mager, Toronto |
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