I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | A very nice job done Received paintings today. Thank you.
A very nice job done. Really like them both.
Will be in touch soon for next order.
Mike M
Mike, | A service worth using... I have found the time to send a quick thank-you email...
when I received my print in the mail and opened it, I breathed a sigh of relief of how well and professional it looked! Thanks sooo much...
After much searching, I have finally found a service worth using again and again.
Thanks...
Kim, | Thx I just wanted to tell you that the picture was perfect! She loved it so I'm good on gifts for another year 😃. Thank you again for your help and please let me know if there is anything I could do to relay this message to your supervisor.
Thomas, |