I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | extremely please I was extremely please with how my previous order turned out. It looks fantastic.
Hec, Edmonton | thank you... I just wanted to take the time to finally say thank you for the frames I ordered. They worked out wonderfully...I am thrilled with them!
They are exactly how I envisioned my final pieces to be. It was super easy to use your site & I was also impressed that when I had a question while on the website, I called the customer service number and someone answered the phone. Right away! A real live person! I would be more than happy to order frames again & have told my friends about the quality & ease of my experience.
Michelle H, | It is beautiful. I want to tell you how pleased I am with my recent order, the Van Gogh print Starry Night on canvas. It is beautiful. I am very happy with the colours of the print as well as the quality of the workmanship. It was packaged securely and received in good condition and in good time.
Shemshi, |