Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Will recommend you... I just want to say THANK YOU for the great service, I am very happy with the results and will recommend you to my fellow photographers, THANK YOU!
Yokooko, | Thank you so much for delivering my frames on such short notice. They arrived the day before I leave for an exhibition. all the best, Sue K
Sue K., | I ordered 2 canvas wraps of my dog. One of her in sunglasses and another of her paw (close up). Both turned out incredible! And it only took a week or so for delivery. Have had lots of compliments on them. Great job!
Tanya, Medicine Hat |