my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Delivery method issue Thank you for my order of frames. They arrived in great condition and they are very good quality.
Only issue is that the post-person left the package in the apartment lobby. Luckily my neighbor took the package in and contacted me.
Next time we should put a notice to leave a delivery notice, not the package.
Many thanks for the discount coupons as well.
Nass, | I'm absolutely thrilled! I'm absolutely thrilled! Your service was wonderful. I had immediate response to my order and any questions. I had my canvases at my door in under a week and they are beautifully done!
Thank you so much! I'll be back and I'll be sure to tell my friends and family where I got them from!
Deanna Bradley, Calgary | An amazing job! I just wanted to thank you so much for the amazing job you do on my
pictures. Even though I could not get the originals on canvas, the oil paint
effect looks lovely.
Thanks again.
Kim, |