Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | EXTREMELY HAPPY We have received this order and are EXTREMELY HAPPY with the superb result. The quality of your 60" X 35" blow-up of our beach image is really excellent. It appears that technicians who did the work took special care to ensure the best detail and color range. The quality of the color ranges, especially the white on the wave tips, is fantastic. Thanks very much from a very happy customer.
John, Berkeley | Plaque mounting I just want to say thanks. The poster is hanging in our office now. Even though nobody is there to see it for now, I think it looks fantastic and those who have seen it agree. You have done great work for us, as usual, so on behalf of our company, thank you.
Ben, | Outstanding. Outstanding. Simply the best. You will not be disappointed.
Sean Webb, Red Lake |