Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | it is awesome! Hi! I just wanted to let you guys know that I received my order (last week?) or so, and it is awesome! I think it looks amazing - you have done a wonderful job! Colors look more vivid than I expected. I would not hesitate to do it again. Thank you thank you!
Chris, | it is FABULOUS! I just received my wrapped canvas image and it is FABULOUS! I am extremely impressed and grateful. When other companies declined the photo, you accepted leaving me skeptical. It could not have come out better. I will work with you again to be sure! Great job and my immense thanks.
Diana M., Canfield | Love the frames Love the frames, will continue to us you for l my frames. Don
Donald W., Oshawa |